Damage and Returns Help

Furniture should be checked carefully after delivery. This page explains what information helps us review damage, missing parts, or return questions faster.

If your item arrives damaged

Keep the original packaging until the issue is reviewed.
Take clear photos of the outside box, shipping label, damaged area, and full product.
Contact us with your order number and a short description of the issue.
Do not discard parts or packaging before contacting us.

If parts are missing

Send photos of the parts you received, the package label, and the product page name. This helps us identify what is missing.

Before requesting a return

Please review the product dimensions, color, and variant selection before ordering. Furniture returns can be harder than small-item returns because of size, packaging, and shipping cost.